DBC: Checkout > Permissions

Checkout permissions can be configured at the Distributor level and overridden at the Company level as needed. At the top of the page, you can toggle between managing permissions for the entire distributor or for a specific company.

Add On Services (currently not supported within the Responsive Interface)

When enabled, this feature allows you to offer end users optional enhancements on a per-item basis during checkout, typically for an additional charge. Common examples include rush production or gift wrapping.

To use this feature, the Add-On Service must first be set up in the back office as a separate item code, where pricing is defined. AOS options are then assigned at the item level and presented to users during checkout as selectable options.

Add-On Services are managed within the Legacy Distributor Admin. Please contact support for assistance with initial setup. For more details on applying AOS to items, refer to the Items documentation.

By default, this feature is disabled and must be enabled before use. (Note: AOS functions similarly to special charges in DB Distributor.)

Add-On Service Label:

This setting allows administrators to define the default label displayed at checkout for the Add-On Service option. If a label is not specified at the item level, this default label will be used.

Attach Files to Cart (currently not supported within the Responsive Interface)

When enabled, this feature allows you to configure—at the item level—whether end users can upload files during the ordering process. These uploaded files can be used for order history, vendor transmissions, and order confirmations, defined at the item level.

Max Number of User Files Attached to Cart:

Sets the maximum number of files a user can attach to a single cart.

Max Total Size of User Files Attached to Cart:

Defines the total allowed file size for all uploads in a cart, helping control the amount of data transmitted with an order.

Block Backorders

When enabled, this feature allows you to control how users interact with items that are marked as backordered in DB Distributor.

• If inventory is not available, users will see a “Notify Me” button instead of “Add to Cart.”
• When users click “Notify Me,” they will be prompted to enter their email address and will receive an email notification once inventory becomes available.
• If inventory is available but the user’s requested quantity exceeds the available amount, the “Add to Cart” button will update to “Notify Me.”
• Users can adjust the quantity or choose to enter their email address to be notified when sufficient inventory is available.

This feature helps manage out-of-stock items while keeping users informed and engaged.

Backorder Notification

When enabled, this feature allows you to display an informational message when a user adds a backordered item to their cart. You can create a custom message (up to 2,000 characters) to inform users about the backorder situation.

• Backordered items will appear in red within the shopping cart
• Your custom message will display above the cart summary during checkout

Distributed Checkout

When enabled, this feature allows users to maintain a single cart while selecting multiple shipping destinations for the entire order.

When using Distributed Shipping, the full contents of the cart are sent to each selected ship-to location. Each location will generate its own order number and will be processed separately in the back office. Orders can be billed to a credit card, cost center, or directly to the selected shipping locations.

This ensures every location receives the same set of items without needing to build multiple carts.

Note: This differs from the standard split shipping feature. With Distributed Shipping, all items in the cart are sent to each location, rather than assigning specific line items to different destinations.

Limitations

• Approvals  

• Custom Ship To Locations  

• Shipping Attention To Field  

• Shipping Miscellaneous Fields  

• Shipping Delivery Instructions  

• Coupons  

• Spending Accounts  

• Split Billing (only a single payment method—credit card or cost center—can be selected)

• Customizable Items 

Distributed Checkout: Bill to shipping locations

When enabled, this feature, available with Distributed Shipping, allows users to bill each order to its corresponding shipping location during checkout.

When multiple shipping locations are selected, users will see a “Billing address is same as shipping” checkbox within the payment section. When selected:

• The system automatically assigns billing to each respective shipping location
• The Select Payment Method dropdown is removed
• PO Number and Miscellaneous Fields (1–5) remain available for entry

Additional Notes:

• This feature is only available when Distributed Shipping is enabled
• Each shipping location must be configured as a valid cost center in the back office
• Locations must be eligible for billing (e.g., designated as Billing and Ship-To locations in DB/d)
  • Billing eligibility is determined by how locations are defined in the back office (DBD/EQD), not just by what is visible in DB Commerce
• If a selected location is not a valid billing option, the feature will not be available
• If no valid cost center is present, the “Billing address is same as shipping” option will be hidden

Line Item Identifier

When enabled, this permission enables an additional field to appear at the item level during checkout.

You can control how this field is used:

• Optional – Users may enter a value, but it is not required
• Mandatory (Text Box) – Users must enter a value manually
• Mandatory (Drop-Down List) – Users must select a value from a predefined list

Any value entered in this field will populate the RC Number field in DB Distributor (DB/d).

Line Item Identifier Label:

This setting allows administrators to define the default label displayed at checkout for the Line Item Identifier option.

Order Confirmation Recipients

When enabled, this feature provides users with a text box during checkout where they can enter an additional email address. This email address will be copied on all order-related communications for that specific order.

Requested By

When enabled, this feature displays a date field that appears in the shipping section of the Checkout page. This allows users to specify a preferred date by which they would like their order to be fulfilled. The selected date is then displayed across multiple touchpoints, including the order confirmation page, order confirmation email, vendor print request (email/XML), order history, approval center, and approval action email. Additionally, the "Requested By" date is included with the order details sent to the distributor's back-office system, ensuring end-to-end visibility and coordination.

Save Items for Later (Legacy Only Feature, Responsive Sites Automatically Show this Option at Checkout)

When enabled, this feature allows users to move items from their shopping cart into a holding area for later use. Items stored in this area can be easily retrieved and added back to the cart when the user is ready to complete their order.

Split Billing by Amount

When enabled, this feature allows users to pay for an order using multiple payment methods.

Supported payment types may include:

• Cost Centers (from the back office)
• Spending Accounts
• Credit Cards

Users can allocate specific amounts to each selected payment method during checkout.

To add additional payment methods, users can click the “+” (plus) icon next to the payment options. This will display another dropdown, allowing them to select and apply an additional payment method.

This feature provides flexibility for users who need to split payments across multiple sources.

Split Shipping (Legacy Only Feature)

When enabled, this feature allows users to ship different items within a single order to different locations. Each order line can only be assigned to one shipping destination, meaning a single line item cannot be split across multiple locations.