DBD: Ship-To Location Setup

Ship-To’s are customer shipping locations. The "Ship-To record" contains the sales tax settings, overrides and additional features. For IMS and Inventory customers, usage is recorded to these locations.

It’s common to have multiple ship-to’s with the same physical address, separated for the purpose of recording usage. Example: A hospital - one physical address, multiple departments.

Ship-To Code

The "Ship-To code" can be "1 – 4 alpha-numeric" characters. To add a new ship-to, type desired code then, answer ‘yes’ when prompted to add. Use the query icon to locate an existing ship-to’s.

The "Ship-To description" field (unlabeled) displays when the Ship-To is selected. 35 characters Max.

Shipper ID button

Override the customer’s shipping defaults by location. Select a different Ship Via to enter a specific Shipper ID. Or select a different Method of Payment.

1. Address tab

  1. Name: Formal name of Ship-To. Leave blank if same as description.
  2. Standard Address & Phone fields(left):


    a. Best Practice: Enter the Zip code and the City and State will autofill.


  3. Lookup: Used when looking up Customers – enter up to 10 characters.
  4. Attention: Used in correspondence.
  5. Greeting: Used in electronic correspondence.

Icons

There are 2 additional icons to the right of the Zip Code field:

Shortcut to map of address:

Shortcut to save address to Clipboard:

2. Items Mgmt. tab

This tab contains additional controls for Item Management. If no location usage type is set, usage will not be updated for this location.

  1. Location Code: "Customer’s Location Code" (9 characters), some reports will print this field in addition to the "Ship-To code."
  2. Item Management Method:


    a. I = Issue - usage based on items shipped/issued to this location. Most Common.


    b. C = Count - usage based on counting the items at this location (Perpetual). Rare.


  3. Multiple Count Stops: Used with count method.
  4. Will Call/Ship Out: Used with Essendant catalog, select from Will Call, Ship Out or none.
  5. OP Account: Override to "Customer’s Office Product Account."
  6. Count Entry ID: Used for Restocking Gateway.
  7. Location Options: A = "New Entries not counted," B = "Stock Items not counted," R or W = "Auto Replenishment." Overrides the Customer settings.
  8. Wrap label/Drop Ship: For Office Products.
  9. Cost Center: Select Cost Center to pair with Ship-To (if configured). Rare.
  10. Receiving Department: Override to "Customer Receiving Department."

3. Codes tab

This tab contains a variety of settings related to tax status/codes, shipping overrides and web eCommerce settings.

  1. Sales Tax Code: * Required field.
  2. Tax Exempt: "Yes / No" or "Varies by Invoice Line."
  3. Default Supply Warehouse: Override to Customer setting.
  4. Security Items Allowed: Secure "Forms Permitted at this location."
  5. FOB: Override to Customer default.
  6. How to Ship: Override to Customer default.
  7. Inside Delivery: Text box for inside delivery instructions.
  8. Ship Via: Override to Customer default.
  9. Exclude from EC?: Excludes item from eCommerce.
  10. E-Mail: Email address for this Ship-To.
  11. Ignore EC Maximums?: eCommerce override related to min/max settings.

4. Additional tab

This tab contains additional address lines if needed.

In review, create at least one ship-to for every physical location to meet tax requirements. Create any additional locations for usage recording.

For questions, contact service@demandbridge.com.

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