DBD: Ship-To Location Setup
Ship-To’s are customer shipping locations. The "Ship-To record" contains the sales tax settings, overrides and additional features. For IMS and Inventory customers, usage is recorded to these locations.
It’s common to have multiple ship-to’s with the same physical address, separated for the purpose of recording usage. Example: A hospital - one physical address, multiple departments.
Ship-To Code
The "Ship-To code" can be "1 – 4 alpha-numeric" characters. To add a new ship-to, type desired code then, answer ‘yes’ when prompted to add. Use the query icon to locate an existing ship-to’s.
The "Ship-To description" field (unlabeled) displays when the Ship-To is selected. 35 characters Max.
Shipper ID button
Override the customer’s shipping defaults by location. Select a different Ship Via to enter a specific Shipper ID. Or select a different Method of Payment.
1. Address tab
- Name: Formal name of Ship-To. Leave blank if same as description.
Standard Address & Phone fields(left):
a. Best Practice: Enter the Zip code and the City and State will autofill.
- Lookup: Used when looking up Customers – enter up to 10 characters.
- Attention: Used in correspondence.
- Greeting: Used in electronic correspondence.
Icons
There are 2 additional icons to the right of the Zip Code field:
Shortcut to map of address:
Shortcut to save address to Clipboard:
2. Items Mgmt. tab
This tab contains additional controls for Item Management. If no location usage type is set, usage will not be updated for this location.
- Location Code: "Customer’s Location Code" (9 characters), some reports will print this field in addition to the "Ship-To code."
Item Management Method:
a. I = Issue - usage based on items shipped/issued to this location. Most Common.
b. C = Count - usage based on counting the items at this location (Perpetual). Rare.
- Multiple Count Stops: Used with count method.
- Will Call/Ship Out: Used with Essendant catalog, select from Will Call, Ship Out or none.
- OP Account: Override to "Customer’s Office Product Account."
- Count Entry ID: Used for Restocking Gateway.
- Location Options: A = "New Entries not counted," B = "Stock Items not counted," R or W = "Auto Replenishment." Overrides the Customer settings.
- Wrap label/Drop Ship: For Office Products.
- Cost Center: Select Cost Center to pair with Ship-To (if configured). Rare.
- Receiving Department: Override to "Customer Receiving Department."
3. Codes tab
This tab contains a variety of settings related to tax status/codes, shipping overrides and web eCommerce settings.
- Sales Tax Code: * Required field.
- Tax Exempt: "Yes / No" or "Varies by Invoice Line."
- Default Supply Warehouse: Override to Customer setting.
- Security Items Allowed: Secure "Forms Permitted at this location."
- FOB: Override to Customer default.
- How to Ship: Override to Customer default.
- Inside Delivery: Text box for inside delivery instructions.
- Ship Via: Override to Customer default.
- Exclude from EC?: Excludes item from eCommerce.
- E-Mail: Email address for this Ship-To.
- Ignore EC Maximums?: eCommerce override related to min/max settings.
4. Additional tab
This tab contains additional address lines if needed.
In review, create at least one ship-to for every physical location to meet tax requirements. Create any additional locations for usage recording.
For questions, contact service@demandbridge.com.