DBD: Inventory - Physical Count

This guide walks you through the complete procedure for performing a physical inventory count in DemandBridge. Follow these steps to ensure system records accurately reflect your physical warehouse stock and that financial adjustments log correctly.

Path: DB Distributor > Inventory Control > [Applicable Count Sub-Menus]


Step 1: Pre-Count Preparation & Reports

Before freezing your inventory numbers, ensure all pending system transactions are finalized to prevent balance discrepancies.

  1. Update System Activity: Verify that all Billing, PO Receiving, and Inventory Transactions have been completely updated to bring the system to the most current inventory status.
  2. Print the Stock Status Baseline: Since it is not always possible to have every single warehouse release updated before counting, go to your reports and print an Inventory Stock Status Report.
    • Select Yes to print lot details.

      Account for Committed Lots: If any inventory lots are committed to an open order, you must count them as if they are physically present.

    • Note: Lots committed to an open order will appear on your Count Sheets with the corresponding order number explicitly identified .

Step 2: Initializing the Physical Inventory Screen

Navigate to the main Physical Inventory interface to prepare the system utility.

⚠️ Critical Check: If a count is already in process, the system will prompt you to either "Modify" or "Clear" the existing data. If this is a brand-new count cycle, ensure no one else on your team is actively processing data, and select Clear.

When initializing, the system will prompt you with two configuration questions:

  • Do you wish to combine like lots before proceeding? β†’ Answer YES.
  • Rebuild items sort? β†’ Answer YES.

Step 3: Defining Selection Criteria

After handling the initialization prompts, you will be brought to the primary selection screen to define the scope of your audit.

  • Full Inventory Audit: To count every item across every warehouse for every customer, bypass the filtering criteria by pressing Return through all selection fields.
  • Targeted Audit: Narrow the scope of the count by explicitly defining a specific Customer Code and/or Warehouse Code.

πŸ›‘ Important: Pay close attention to the prompt: "If no count is entered for an item, should the physical count be updated with a zero on-hand quantity?" Ensure this is toggled accurately based on whether you are doing a full facility wipe or a partial count.

Once your criteria are set, click the Proceed button.


Step 4: Printing Count Sheets & Executing the Count

  1. Navigate to the Count Sheet Printing screen and execute the print command to generate your physical worksheets.
  2. Conduct the physical walk-through of your warehouse grid, manually writing the actual quantities on the printed sheets.

πŸ’‘ Note on Missing Items: If you discover physical inventory items that are completely missing from your printed count sheets, write them down separately. You will manually input these into the system as a standard Inventory Transaction after the physical count update is fully completed.



Step 5: Entering Physical Counts

Once warehouse tallies are compiled, log them into the system database.

  1. Navigate to the Physical Count Entry option.
  2. Click the Single-Forward Arrow  in the bottom left-hand corner to load the first item profile.
  3. Type in your physical count numbers.
  4. Click Saveβ€”the system will automatically load the next sequential item for entry.

Directional Entry Tip: If you need to jump to a specific entry point or return to a previous item later, you must fill out all explicit parameters at the top of the screen to allow the system to locate that exact line item.


Step 6: Reviewing Variance Reports

Before committing changes permanently, utilize system checklists to catch data entry errors.

  1. Navigate to Count Checklist Printing. This utility generates a report comparing your newly entered physical numbers against the previous computer-calculated balances.

  1. Review the output line-by-line to identify typographical or count errors.
    • Alternative Workflow: You have the option to bypass this checklist step and use the Physical Count Variance Report (detailed in Step 7) as your primary auditing checklist.

Step 7: Executing the Report Update & GL Posting

This final phase updates your core ledger balances and syncs the financial data.

1. Running the System Update

Navigate to Physical Count Report/Update. To successfully execute the ledger overwrite, you must apply the following report parameters:

  • Set all range selection toggles from FIRST to LAST.
  • Verify that the correct Year and Period are specified.
  • Select the options to Print Additional Detail and Do Not Print Unchanged Items.

2. Validating Discrepancies

Print the report and audit the variance margins before running the system commit tool.

  • If Errors are Found: Safely exit the update interface, return to Step 5 (Physical Count Entry), correct the mismatched counts, and rerun your report.
  • If Totals Balance: Proceed and authorize the data update.

3. General Ledger Integration

If you updated distributor-owned stock, the system will automatically generate a corresponding General Ledger balance adjustment.

  • To review and commit this financial change, navigate to: General Ledger > Updates > Journal Posting .
  • Print the journal entry worksheet, perform a final administrative review, and finalize the update posting.
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