DBD: Inventory - Physical Count
This guide walks you through the complete procedure for performing a physical inventory count in DemandBridge. Follow these steps to ensure system records accurately reflect your physical warehouse stock and that financial adjustments log correctly.
Path: DB Distributor > Inventory Control > [Applicable Count Sub-Menus]
Step 1: Pre-Count Preparation & Reports
Before freezing your inventory numbers, ensure all pending system transactions are finalized to prevent balance discrepancies.
- Update System Activity: Verify that all Billing, PO Receiving, and Inventory Transactions have been completely updated to bring the system to the most current inventory status.
- Print the Stock Status Baseline: Since it is not always possible to have every single warehouse release updated before counting, go to your reports and print an Inventory Stock Status Report.
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Select Yes to print lot details.
Account for Committed Lots: If any inventory lots are committed to an open order, you must count them as if they are physically present.
- Note: Lots committed to an open order will appear on your Count Sheets with the corresponding order number explicitly identified .
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Step 2: Initializing the Physical Inventory Screen
Navigate to the main Physical Inventory interface to prepare the system utility.
β οΈ Critical Check: If a count is already in process, the system will prompt you to either "Modify" or "Clear" the existing data. If this is a brand-new count cycle, ensure no one else on your team is actively processing data, and select Clear.
When initializing, the system will prompt you with two configuration questions:
- Do you wish to combine like lots before proceeding? β Answer YES.
- Rebuild items sort? β Answer YES.
Step 3: Defining Selection Criteria
After handling the initialization prompts, you will be brought to the primary selection screen to define the scope of your audit.

- Full Inventory Audit: To count every item across every warehouse for every customer, bypass the filtering criteria by pressing Return through all selection fields.
- Targeted Audit: Narrow the scope of the count by explicitly defining a specific Customer Code and/or Warehouse Code.
π Important: Pay close attention to the prompt: "If no count is entered for an item, should the physical count be updated with a zero on-hand quantity?" Ensure this is toggled accurately based on whether you are doing a full facility wipe or a partial count.
Once your criteria are set, click the Proceed button.
Step 4: Printing Count Sheets & Executing the Count
- Navigate to the Count Sheet Printing screen and execute the print command to generate your physical worksheets.
- Conduct the physical walk-through of your warehouse grid, manually writing the actual quantities on the printed sheets.
π‘ Note on Missing Items: If you discover physical inventory items that are completely missing from your printed count sheets, write them down separately. You will manually input these into the system as a standard Inventory Transaction after the physical count update is fully completed.

Step 5: Entering Physical Counts
Once warehouse tallies are compiled, log them into the system database.
- Navigate to the Physical Count Entry option.
- Click the Single-Forward Arrow in the bottom left-hand corner to load the first item profile.
- Type in your physical count numbers.
- Click Saveβthe system will automatically load the next sequential item for entry.
Directional Entry Tip: If you need to jump to a specific entry point or return to a previous item later, you must fill out all explicit parameters at the top of the screen to allow the system to locate that exact line item.

Step 6: Reviewing Variance Reports
Before committing changes permanently, utilize system checklists to catch data entry errors.
- Navigate to Count Checklist Printing. This utility generates a report comparing your newly entered physical numbers against the previous computer-calculated balances.

- Review the output line-by-line to identify typographical or count errors.
- Alternative Workflow: You have the option to bypass this checklist step and use the Physical Count Variance Report (detailed in Step 7) as your primary auditing checklist.
Step 7: Executing the Report Update & GL Posting
This final phase updates your core ledger balances and syncs the financial data.
1. Running the System Update
Navigate to Physical Count Report/Update. To successfully execute the ledger overwrite, you must apply the following report parameters:
- Set all range selection toggles from FIRST to LAST.
- Verify that the correct Year and Period are specified.
- Select the options to Print Additional Detail and Do Not Print Unchanged Items.
2. Validating Discrepancies
Print the report and audit the variance margins before running the system commit tool.
- If Errors are Found: Safely exit the update interface, return to Step 5 (Physical Count Entry), correct the mismatched counts, and rerun your report.
- If Totals Balance: Proceed and authorize the data update.
3. General Ledger Integration
If you updated distributor-owned stock, the system will automatically generate a corresponding General Ledger balance adjustment.
- To review and commit this financial change, navigate to: General Ledger > Updates > Journal Posting .
- Print the journal entry worksheet, perform a final administrative review, and finalize the update posting.