DBD: Order Processing Suspended Orders Remove Flag

DBD: Order Processing - Suspended Orders (Remove The Suspense Flag)

🔵 Overview This is for orders coming into the system from Flow Point. The Order Import settings can be set so the printing of the Purchase Orders and Packing List are initially set to suspended during order creation. This will allow the CSR to call up the order in direct entry to review and modify as needed.

To Remove the Suspended Purchase Order Print Flag

Call up the order in Order Entry.
Enter the desired Order Number.
Review order and make changes as needed.
Before Exiting order, select the Purchase Order Option.

Path: Order Processing, Order Processing, Order Entry (O/P-O1)

Sales Order Entry - FMGODM — Purchase Order button

Purchase Order Setup - POGMAA.OR — Print this P/O options

Enter the appropriate PO code, this will populate the screen with details for this Purchase Order.

Note the Radial Button options for Print this P/O. Order is currently set to Suspended, click on the Yes option.

When you exit order, this purchase order will go to the print queue to Print/Email/Image based on your company's settings.

Removing the Suspended Packing List Print Flag

If there are Inventoried Items on this order, the packing list printing was also suspended. The following prompt will appear as you exit the order:

Attention - ZZGASK — Suspend Packing List Printing?

Click No to suspend Packing List Printing. This will send the packing list to the appropriate print queue.

Frequently Asked Questions

Q: Why would an order come in with the Suspended flag already set?

A: This applies to orders coming into the system from Flow Point — the Order Import settings can suspend printing of the Purchase Orders and Packing List at creation so a CSR can review and modify the order first.

Q: How do I release a suspended Purchase Order for printing?

A: Call up the order in Order Entry, review/make changes, then before exiting select the Purchase Order option, enter the PO code, and click Yes under Print this P/O (instead of Suspended).

Q: What happens to the PO once I release it?

A: When you exit the order, it goes to the print queue to Print/Email/Image based on your company's settings.

Q: What about the packing list — is it suspended separately?

A: Yes, if the order has Inventoried Items. You'll get a 'Suspend Packing List Printing?' prompt when exiting the order — click No to release it to the print queue instead of keeping it suspended.

Tags: order-processing, suspended-orders, flowpoint, purchase-order, packing-list, DB-distributor