EQC: Reject Zero Inventory

The Reject Zero Inventory feature prevents shoppers from adding items to their carts when the inventory count is zero. Furthermore, within the shopping cart interface, a shopper is prevented from submitting an order if the available inventory falls below the specified order quantity.

  1. The activation of the 'Reject Zero Inventory' feature is facilitated through Distributor Setup. This functionality can be selectively enabled either universally for all clients or tailored to specific client profiles.
  • The item must be a stock item.
  • The item cannot be a mapped attribute item.
  • EQ Commerce decrements the inventory quantity when orders are placed.
  • Uploads from EQ Distributor refresh the inventory quantity.
  1. Navigate to the Setup section within the Distributor Setup menu.

  1. Select Site Options.

  1. Enter a client or use Distributor Default for all clients. Select Item Display.

  1. Mark 'Reject Zero Inventory.'

  1. If the inventoried item is at zero, the shopper cannot add the item to the cart.

  1. When Add to Cart is clicked, the message "Invalid Qty Exceeds Inventory" is displayed.

    The shopper cannot add the item to their cart.

  1. If the quantity ordered in the cart exceeds the current inventory, the warning message displays the inventory level. The shopper must change the order quantity.

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